We’re Hiring: Camp Manager

Position: Camp Manager
Location: Skukuza, Kruger National Park
Job level: Mid
Type: Three Months Contract/Permanent
Company: Kruger Shalati

Kruger Shalati would like to announce new vacant positions in the capacity of Camp Manager.

Job Description:

To manage the lodge and thereby create a profound guest experience, in line with the service vision and creative concepts of the Lodge.

Duties include but are not limited to:

Manage day-to-day operations of the lodge, including guest services, housekeeping, maintenance, and activities:

  • Ensure exceptional guest experiences by maintaining high standards of service and hospitality
  • Supervise lodge staff, including training, scheduling, and performance management
  • Coordinate with the reservations team to ensure accurate bookings and guest information
  • Oversee lodge finances, including budgeting, expense control, and revenue management
  • Maintain lodge facilities and equipment to ensure safety, cleanliness, and functionality
  • Monitor and report on guest feedback and implement improvements as needed
  • Act as a liaison between guests, staff, and management to resolve issues and ensure smooth operations

Requirements:

  • Matric Grade 12
  • Previous experience in a similar role, preferably in the hospitality or tourism industry
  • Strong leadership and management skills, with the ability to motivate and inspire a team
  • Excellent communication and interpersonal abilities, with a focus on guest satisfaction
  • Knowledge of lodge operations, including housekeeping, maintenance, and guest services
  • Financial acumen, with the ability to manage budgets and control costs
  • Ability to work effectively under pressure and adapt to changing priorities
  • Passion for conservation and sustainable tourism practices
  • Fluent in English, both written and spoken

Knowledge, skills, and competencies: 

  • Be professional and have excellent people skills. This profession requires the individual to be exceptionally skilled at welcoming, serving and interacting with guests
  • Know how to manage and work in a team. The Camp manager may also need to intervene in any conflict that may arise, or resolve a range of problems
  • Be precise, to ensure the best possible Guest experience. The Camp manager must monitor the work of each individual and pay close attention to every detail
  • Be a good manager, know how to make the right decision and anticipate needs to meet profitability objectives Reliable, responsible and dependable to fulfil obligations
  • Must be a team player

Employees who will be considered for a position:
We’ll consider employees who apply to our job postings if they:

  • Meet each position’s minimum criteria. (Previous experience)
  • Perform their current jobs satisfactorily.
  • Have held their current position for at least 6 months.
  • Were not subjected to disciplinary action in the past 6 months.

INTERNAL APPLICATION

We’ll follow this procedure to post jobs internally:

  • HR posts the job and communicates the listing immediately to employees which will have a closing submission date  
  • HR receive and evaluate internal applications, checking employee performance records if needed. 
  • HR will inform all internal candidates about the status of their application. 
  • No employee is guaranteed place due to requirement and Shalati Recruitment policy.  

To apply for the position, please submit your updated CV with the completed application form to HR office. Failure to submit all requested information will disqualify your application.

Closing date for application is 21 June 2025.

EXTERNAL APPLICATION

To apply for the position, please forward a motivational letter, and an updated CV with a picture of yourself to jobs@krugershalati.com. Please indicate if you are a Skukuza land claimant with the group name and group number.

**Please note that only successful candidates will be contacted. Should you not hear from us within 21 working days – please consider your application unsuccessful. Kruger Shalati reserves the right not to fill the position, to postpone or re-advertise the role. Preference will be given to Kruger Land claim beneficiaries.

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